Corporate Responsibility in the Information Age (First Edition)
Barry Steinhardt
Program Track:
Guest Series
Program Duration:
40 Minutes
Tower:
Security and privacy
Roles:
Primary:
Security and Risk Management
Secondary:
Customer Service
Tertiary:
Chief Information Officer (CIO)
Value Category:
Learning
Key Issues:
How should one respond when technology is used as a tool to invade privacy?
How has technology threatened privacy?
What are the privacy regulations?
What are the public and political realities about regulation and privacy?
How can industry respond to privacy concerns?
- high - medium - low
Business Management
Customer Relationship Management
Security and Privacy
Wireless
eBusiness
Barry Steinhardt, associate director of the American Civil Liberties Union, tackles the issue of how to respond when technology becomes a tool to invade our privacy. He looks at whether privacy invasions are real or imagined, explains how technology has threatened privacy, and provides concrete examples of privacy invasions. Steinhardt also discusses privacy regulation, makes recommendations for business responsibility, and gives examples of how industry can respond to growing privacy concerns. He also demonstrates how government is part of the problem as well as part of the solution. In addition, Steinhardt discusses the basic Fair Information Principles, including disclosure, security, and an opt-in business model. He also offers examples of when government regulation is a good idea. The program will give managers a better sense of corporate responsibility in the Information Age and show how ensuring privacy makes good business sense.
For those with access to the CD, Internet and intranet versions, this program provides a selection of Web links, including articles such as, 'Industry Wants to Opt Out of Opt-In' from Internet Law Journal, which further investigates issues discussed in the program. White papers include: 'Cell Phone Location Technology: How Do We Protect Privacy While Saving Lives?' which explores how new technologies will challenge established processes and practices, and force organizations to rethink the ways they handle customer information and data.
PROGRAM TOPICS:
INTRODUCTION
AGENDA
ROI
PRIVACY INVASIONS: FANTASY OR REALITY?
HOW TECHNOLOGY HAS THREATENED PRIVACY
Data Was Unorganized and Hard to Locate in the Past
Has Easy Access Given Data Greater Value?
Individuals Provide Private Data Every Day
Olmstead vs. the United States
New Technologies Enable Big Brother
CONCRETE EXAMPLES OF PRIVACY INVASIONS
Tracking a Cell Phone's Location
Biometrics
IBM's BlueEyes
PUBLIC AND POLITICAL REALTIES ABOUT PRIVACY REGULATION
The Public's Cry for Privacy
The Bottom Line
The Bottom Line: DoubleClick
BASIC FAIR INFORMATION PRINCIPLES
Basic Fair Information Principles: Limitations on Collecting Personal Data
HOW TECHNOLOGY HAS THREATENED PRIVACY
Common Sense Privacy Recommendations for Business
Train Personnel on Privacy Policy
Design Privacy Into Your Product
TWO EXAMPLES OF HOW INDUSTRY CAN RESPOND TO PRIVACY CONCERNS
The Battle Over Location Tracking
The Battle Over Location Tracking: Notice
The Battle Over Location Tracking: Consent
The Battle Over Location Tracking: Security and Integrity
The Battle Over Location Tracking: Technology-Neutral Principles
Privacy Practices for Biometric Devices
Privacy Practices for Biometric Devices: Verification vs. Identification
Privacy Practices for Biometric Devices: Overt vs. Covert
Privacy Practices for Biometric Devices: Local vs. Central Storage
Privacy Practices for Biometric Devices: Opt-In vs. Mandatory
The Need for Privacy Regulations
Privacy Regulation Is Good for Business
Self-Regulation vs. Legislation
The Problems With Self-Regulation
Posting Privacy Policies
GOVERNMENT: PART OF THE SOLUTION, PART OF THE PROBLEM
CALEA and Carnivore
The Communications Assistance to Law Enforcement Act
- high
- medium
- low
