Creating Effective Email Policies

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Michelle Drolet


Program Track:
Peak Performance

Program Duration:
44 Minutes  



Value Category: Manage assets
Key Issues: How can not having a written e-mail usage policy increase the risk of lawsuits and the loss of sensitive information, and also result in lost employee productivity? Does an effective e-mail policy protect your organization from these threats, and does it help maintain the company’s good reputation, while encouraging a harmonious work environment? Is it essential to have a written e-mail policy? What are some of the key elements that should be included in such a policy? Is there a description of best-of-breed technology solutions that enable and complement an organization’s e-mail policy and best practices? What does the subject matter expert say is the foundation of a company’s e-mail policy strategy? Will ongoing training and education ensure the effectiveness of the e-mail policy?
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Architecture and Infrastructure
Business Applications
Business Management
IT Management
Security and Privacy
 
    
Michelle Drolet, Founder and CEO of of Towerwall (formerly CONQWEST), an information security company, explains how not having a written e-mail usage policy can increase the risk of lawsuits and the loss of sensitive information, and also result in lost employee productivity. Drolet discusses how an effective e-mail policy can protect your organization from these threats, while maintaining the company’s good reputation, and encouraging a harmonious work environment. Drolet begins by outlining why it’s essential to have a written e-mail policy, illustrating with examples how it protects the organization and its employees. Then, she examines some of the key elements that should be included in such a policy. Next, Drolet describes best-of-breed technology solutions that enable and complement an organization’s e-mail policy and best practices. She continues by explaining the Four E’s: Evaluate, Establish, Educate, and Enforce – the foundation of a company’s e-mail policy strategy. Drolet concludes by emphasizing the need for ongoing training and education to ensure the effectiveness of the e-mail policy. This revised version of one of WatchIT’s most requested programs has been updated with new multimedia resources, such as Web links and white papers.

By watching this program, you will learn:

~ Why it is important to develop a written, unambiguous e-mail usage policy;

~ How to create an e-mail usage policy based on your corporate culture;

~ How to implement an effective policy through senior management buy-in and employee training; and

~ Which key technologies are needed to enforce your enterprise e-mail usage policy.

PROGRAM TOPICS:

  • INTRODUCTION
  • PROGRAM ROI
  • AGENDA
  • ADDITIONAL EXPERTS FEATURED IN THIS PROGRAM
  • VALUE-ADDED RESOURCES INCLUDED WITH THIS PROGRAM
  • AN E-MAIL POLICY IS ESSENTIAL
  • Reasons for an E-mail Policy: Employee Misuse and Abuse
  • E-Mail Policy Clauses: Abuse
  • E-Mail Policy Clauses: User Responsibility
  • E-Mail Policy Clauses: Privacy
  • E-Mail Policy Clauses are Imperative
  • Gary Lee: E-Mail Policy Infractions and Solutions
  • ELEMENTS OF AN EFFECTIVE E-MAIL USAGE POLICY
  • Gary Lee: Creating an Effective E-Mail Usage Policy
  • E-Mail Usage and the Impact on Employee Productivity
  • Set Realistic E-Mail Usage Policies
  • Gary Lee: Set Realistic E-Mail Usage Policies
  • Effective E-Mail Usage Policies: Assess Your Level of Risk
  • Gary Lee: E-Mail Security and Defining Risk
  • Effective E-Mail Usage Policies: Defining End-User Access Rights
  • Gary Lee: Acceptable E-mail Use and Violation Clauses
  • Effective E-Mail Usage Policies: Inter-Department Collaboration Recommended
  • Gary Lee: The Policy Process at PerkinElmer
  • Effective E-Mail Usage Policies: Improper Use of E-mail and Internet
  • Gary Lee: Access Rights Allocation
  • Effective E-Mail Usage Policies: Corporate Information Dissemination
  • Effective E-Mail Usage Policies: Monitoring and Employee Privacy
  • Gary Lee: Access Controls and Monitoring Programs
  • Monitoring and Employee Privacy: Keep it Current and Keep Employees Informed
  • Gary Lee: Recommended Training and Education Programs
  • URL MONITORING, E-MAIL FILTERING AND ANTI-VIRUS AND SPAM TECHNOLOGIES
  • Enforcing E-Mail Usage Policies: URL Filtering
  • Enforcing E-Mail Usage Policies: E-Mail Content Filtering & Anti-Virus Solutions
  • Enforcing E-Mail Usage Policies: Important Technologies and Factors
  • Gary Lee: Enforcing E-Mail Usage Policies
  • TOWERWALL’S 4 ES FOR SECURE E-MAIL
  • TOWERWALL’s 4 E Methodology
  • TOWERWALL’s 4 E Methodology: 1. Evaluate
  • Gary Lee: Evaluating an E-Mail Policy
  • TOWERWALL’s 4 E Methodology: 2. Establish
  • TOWERWALL’s 4 E Methodology: 3. Educate
  • TOWERWALL’s 4 E Methodology: 4. Enforce
  • Gary Lee: Concluding Thoughts
  • CONCLUSION

    AVAILABLE ON:

    Videotape, CD-ROM, Internet, Intranet

    Presenter:

    Michelle Drolet
    View Bio | Email the Expert

    Guest:

    Gary L. Lee
    View Bio | Email the Expert

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