Job Function: managing large initiatives from a business and technology perspective
Description: Program offices oversee strategic corporate initiatives and the series of projects required to support those initiatives. Enterprise resource planning (ERP) deployments, the Customer Relationship Management (CRM) issues, and Contact Center build-outs fall into this category. Because these types of initiatives touch many parts of the business and nearly every process within the IT organization, an overriding coordination process — a Program Office — is needed to ensure successful implementation. The program office also ensures end-to-end business ownership from inception to rollout.
WatchIT Value: WatchIT’s coverage for the Program Office focus on vendor negotiation, discussions of leading technologies in large-project arenas, negotiating strategic plans, managing budgets, and ensuring successful coordination of implementation processes.
A Non-Techie's Primer on Electronic Evidence In this program, a panel of forensic technology experts and attorneys experienced with discovery of electronic evidence explain the basics of this increasingly crucial aspect of litigation and provide important practice pointers.
Grant Fondo
Achieving Breakthrough Performance With Six Sigma Gary Gack, a Founder and Managing Partner of Six Sigma Advantage, explains the concepts of Six Sigma, and their application to business processes, with a focus on software and IT.
Gary Gack
Achieving the 360 Degree Customer View How does an organization achieve market dominance in its industry? John Raezer of FINPAC Corp. says the first step is knowing everything about the customer. In this program, he explains how to develop a 360-degree client perspective.
John Raezer
Application Security Principles Consultant Ted Demopoulos explains the principles for developing secure software, explores threats, vulnerabilities, and risks, and describes threat modeling techniques. He also examines secure programming concepts and implementation issues.
Ted Demopoulos
Are You on the Software Police's Most Wanted List? Peter Vogel, a partner in the law firm of Gardere Wynne Sewell, explains why you should conduct a 'self-audit' of your company's computers to check for unlicensed software.
Peter Vogel
Asset Tracking, Location Awareness and Safety with RFID In this program Nancy Kingston, Global Solution Development Executive in the IBM Sensors and Actuators organization discusses RFID technology, which can automatically provide a facility with an unobtrusive, yet customized, way to improve personnel safety and security in critical areas.
Business Continuity Management: What You Need to Know Corporations can suffer disasters ranging from sabotage and terrorist activities to computer viruses and corrupted data. Jim Brooks, Senior Vice President of Control Risks Group, asks the question; are you effectively implementing and auditing business continuity management and what more can be done.
Jim Brooks
Business Continuity Plans: Insights and Best Practices In this program expert Dwayne Bethea, a business continuity manager for Richard Fleischman & Associates, offers insight and best practices that will help IT professionals and enterprise leaders build and implement effective business continuity plans for their organizations.
Dwayne Bethea
Business Process Reengineering: Today's Battleground What should a corporation's leaders do when they realize that their company has lost its competitiveness? James Champy urges financial executives to become actively involved in, rather than merely support, the redesign of business processes.
James Champy
Can Anyone Document Processes? In this program, Scott Helmers, a partner with Boston based Harvard Computing Group, discusses how process mapping can enable organizations to achieve more efficient internal operations,improved customer service and satisfaction.
Scott Helmers
Can You Protect Intellectual Property and Unlock Its Value? Companies are increasingly looking to their intellectual property portfolios of patents, trademarks and copyrights to create value. This program explains how the securitization of these intangible assets—the process of turning revenue streams from assets into negotiable securities—is finally allowing them to do so.
Maria Savio
Cloud Computing Insights In this report Don Norbeck, Director of Product Development for SunGard Availability Services presents advice and make recommendations that will help you evaluate Cloud Computing and to assess the potential impact its implementation could have on your enterprise.
Don Norbeck
Cloud Computing for the Enterprise In this report Faisal Hoque, a former senior executive at General Electric and founder and CEO of BTM Corporation offers expert advice to CIOs and IT professionals who may be considering adopting enterprise-wide cloud computing solutions in their organizations.
Faisal Hoque
Cloud Computing: Is It Right For Me? This WatchIT Straight Talk program features expert Anthony Velte. By watching this program viewers will learn if Cloud Computing is a good match for all organizations, the benefits as well as the limitations of Cloud, possible security concerns and what the future may hold for Cloud Computing.
Anthony Velte
Cloud Computing: Key Vendors, Products and Solutions In this program, Anthony Velte, an award-winning author of over a dozen books, including the popular, Cloud Computing a Practical Approach, discusses the major technology vendors and the Cloud products and solutions they offer.
Anthony Velte
Communication Strategies for Global Organizations Peter Harrison,CEO of Global Logic, offers advice and best practices to IT and business professionals on how to best utilize communication applications and tools
Peter Harrison
Convergence: IT and Business Working Together In this report, business guru and author, Faisal Hoque, discusses and explores the agile, innovative enterprise. He also introduces the concept of the “converged” organization, where transformed companies emerge into “whole-brained” enterprises, enabling growth and driving improved profitability.
Faisal Hoque
Corporate Fraud: Profiling and Prevention In this program Peter Goldmann, publisher of "White-Collar Crime Fighter," describes how, by examining the latest fraud statistics and profiles, you can protect your organization from fraudsters.
Peter Goldmann
Data Centers: Going Green In this WatchIT Straight Talk program expert Peter Curtis, the founder of Power Management Concepts LLC, discusses the efforts that organizations are undertaking to turn a green corner with the Data Center. These green initiatives will not only reduce carbon footprints, but also lower operational costs, and can improve an enterprises bottom line.
Peter Curtis
Directions in Learning for Software Professionals In this report featuring software engineering author and expert Capers Jones, we’ll explore new trends and directions in learning for software professionals and offer advice on how to secure management support for education programs in your organization.
Capers Jones
Disaster Recovery Planning: Insights & Best Practices In this program Don Norbeck, Director of Product Development for SunGard Availability Services, provides IT professionals with up-to-date insights and best practices they must be considered when creating new or updating existing disaster recovery plans.
Don Norbeck
Due Diligence and Don’t Be Sorry Which specific IT contract elements should be addressed to avoid potential legal disputes? Attorney Peter Vogel focuses on the issues IT managers should negotiate with vendors to help improve working relationships and avoid lawsuits.
Peter Vogel
E-Discovery Investigations: What IT Professionals Need to Know! Attorney Peter Vogel combines his technical and business background with his legal expertise to help IT professionals be better prepared for electronic discovery investigations conducted in their organizations.
Peter Vogel
Effective Website Privacy Policies Peter Vogel an attorney and technology expert from the firm of Gardere, Wynne Sewell LLP, discusses the key elements of effective website privacy policies and the role of IT in there design and enforcement.
Peter Vogel
Enterprise Data Architecture: Building Effective Operational Systems Designing the appropriate data architecture for your enterprise systems can yield a dramatic reduction in costs. Consultant David von Vistauxx details a nine-step Game Plan that addresses the issues you must address during this process.
David von Vistauxx
Ethics: Beyond Compliance to Performance In this program, Catherine Finamore Henry, vice president of Working Values, discusses the impact on performance of an organizational culture where ethical breaches are simply not tolerated.
Catherine Finamore Henry
Extreme Project Management: How to Survive Fast-Track Projects How can your organization manage its projects efficiently and effectively? Howard Rubin offers insights, as well as strategic and tactical plans that map a clear path to bringing projects in on time.
Howard Rubin
Globalizing Software R&D: Insights & Best Practices Peter Harrison, CEO of Global Logic, discusses the benefits and challenges of global development projects and offers insight and advice to those considering globalizing software R&D.
Peter Harrison
Green IT: Insights and Best Practices In this report David Howe, SVP of Strategy and Client Services at CloudBlue Inc. discusses how IT professionals can move their organizations toward greener environmental practices in a manner that reduces costs and reduces risks, related to information security and end-of-life disposition of IT infrastructure.
David Howe
Guidelines for Pandemic Planning This WatchIT report features expert Jim MacMicking from SunGard Availability Services. This presentation is designed to guide IT and business professionals in planning for a pandemic as well as other public health emergencies that may threaten their organizations.
Jim MacMicking
How To Make Your Ethics Program Work In this program, Dr. Stephen Grace uses his research finding to show that, first and foremost, an ethical organization must have a governance process that is built on a rigorous set of checks and balances.
Stephen Grace
Information Integrity: What You Need to Know The two top executives at Infogix, Inc. – Madhavan Nayar and Ed Gourley – clarify why information integrity is cited as the most important technology issue facing organizations today.
Madhavan Nayar
Intrusion Detection and Prevention Systems Ted Demopoulos, founder and principal of Demopoulos Associates offers expert advices and insight into Intrusion Detection and Prevention Systems and how the technology is evolving.
Ted Demopoulos
Just What Is Enterprise Business Intelligence? Consultant Chris Silbernagel discusses the perspectives through which people and organizations view enterprise business intelligence, identifies key values to be derived from BI solutions, and recommends first steps for implementation.
Chris Silbernagel
Legal Issues in Virtual Worlds In this program Peter Vogel an attorney and technology expert from the firm of Gardere, Wynne Sewell LLP,discusses the legal issues and concerns that have surfaced as businesses increase their presence in virtual environments.
Peter Vogel
Malware: An Evolving and Growing Threat In this report Michael Davis of Savid Technologies and Aaron Le Masters from the consulting firm Mandiant discuss why Malware is such a rising danger to system security today. In addition they will offer advice to CIOs and IT security professionals about defending their systems and networks and keeping the cyber-criminals at bay.
Michael Davis
Minimizing Harm from Layoffs and Downsizing In this report Capers Jones, Chief Scientist Emeritus of Software Productivity Research (SPR) discusses downsizing and layoffs in technical and software development organizations. He offers advice and recommendations to managers and CIOs to help minimize the harmful effects that staff reductions can bring to these groups.
Capers Jones
Offshore Development: Why Projects Fail and How to Make Them Succeed How can companies avoid the inherent risks involved in offshore development? Peter Harrison of Global Logic examines why these projects often fail, tells how to keep them on track, and explores reasons behind this megatrend.
Peter Harrison
Outsmart the Competition In this program, management guru and best-selling author Jim Champy tells us about the surprising – and counterintuitive – lessons learned from high-velocity companies that have achieved super-high growth for at least three straight years.
James Champy
Outsource Governance Metrics: We're Lost, But We're Making Good Time How can your company improve its chances for success in outsourcing relationships? Doug Brindley of Software Productivity Research explains the key principles and best practices you must follow to achieve your organization’s goals.
Douglas Brindley
Project Management for CRM Initiatives Expert advice and a lively case study provide an understanding of the complex issues - cultural, organizational and technical - facing the CRM program manager, and the measures necessary to run a successful CRM project.
Jonathan G. Geiger
Protecting Personal Information In this report Peter Vogel an attorney and technology expert from the firm of Gardere, Wynne Sewell LLP, offers clear insight into current and emerging issues regarding the protection of personal information.
Reengineering the Supply Chain: Dell's Innovation In this program Thomas Meredith, who served as Dell's CFO as the company's revenues rose from $2 billion to $25 billion, reveals what happened when his company began to send real-time sales data to its suppliers every two hours.
Thomas Meredith
Security Strategies for Collaboration How can an organization minimize the risks involved in collaboration and cost-effectively secure its critical information? Elaine Price of CYA Technologies outlines strategies for developing solutions for secure data access.
Elaine Price
Software Licensing: Insights and Best Practices Peter Vogel from the firm of Gardere, Wynne Sewell LLP, shares important lessons to help you negotiate effectively with software vendors, lower risk, and aid compliance with software licenses in your organization.
Peter Vogel
Software and Systems Requirements Engineering: Insights and Best Practices This WatchIT Core Technologies program features Daniel J. Paulish, a distinguished member of the technical staff at Siemens Corporate Research in Princeton, NJ. By watching this informative report viewers will learn about software and systems requirements engineering (RE) and why it has become such a critical aspect of product development today.
Daniel Paulish
Storage Optimization: An Introduction In this report Jim MacMicking, Director of Professional Services, for Sungard Availability Services discusses the current trends in storage management and optimization and offer insight for IT professionals who are coping with the ever-increasing demand for electronic storage in their organizations.
Jim MacMicking
The Green IT Two-Step In this program IT benchmarking expert Dr. Howard Rubin will explain how by taking this approach, companies will be getting "Green IT right" and help reduce the negative environmental impact of our growing global IT carbon footprint.
Howard Rubin
The IT Infrastructure Library: An Introduction In this program Scott Helmers, a partner with Boston based Harvard Computing Group presents practical insights into ITIL and explains why enterprises can benefit from its implementation.
Scott Helmers
The Latest Weapons in Combating Counterfeit Goods Joseph Potenza, a partner in the law firm of Banner & Witcoff, Ltd., details how the damages -- in the case of counterfeit products that are inferior or dangerous -- could be fatal to individual health and safety as well as to corporate revenues and reputation.
Joseph Potenza
The New Economics of IT Infrastructure Dr Howard Rubin discusses how global economic conditions are creating “mega” size organizations with access to information technology and business processes that have never been seen or experienced before.
Howard Rubin
The New IT Economics In this program IT Benchmarking expert Dr. Howard Rubin discusses why bad economic times are always a good time to invest in IT
Howard Rubin
The Principles of Successful CRM Claudia Imhoff looks at the principles of CRM and its critical success factors, focusing on how operational and analytical CRM are used in support of an overall CRM initiative.
Claudia Imhoff
WPF, Silverlight and XAML: An Introduction In the program Rockford Lhotka, Principal Technology Evangelist for Boston based Magenic Technologies, will introduce you to Windows Presentation Foundation (WPF), the Microsoft browser plugin Silverlight, and the Extensible Application Markup Language known as XAML.
Rockford Lhotka
Web Site Business Alignment: Attaining Measurable Value Business owners must clearly articulate their business objectives and Web site practices in order to obtain measurable results. Steve Telleen of iorg.com analyzes these issues and offers solutions for aligning your Web site with your business.
Steven L Telleen
Web Site Practices: Creating a Better Visitor Experience Between half to three-quarters of Web site visitors leave without finding what they were looking for – even when it is on the site. Steve Telleen of iorg.com demonstrates a proactive approach to creating a better visitor experience.
